Make A Referral With BOLD
Specialist Supported Living Referrals Across South Wales
Small enough to be personal. Experienced enough for complex needs. That’s what nurse-led supported living looks like at Bold Cymru.
Referrals
Make A Referral
BOLD works collaboratively with local authorities, health boards, hospitals, social workers, case managers, multidisciplinary teams and wider professionals to provide safe, structured, and person-centred transition pathways for adults with complex needs.
Who Can Refer
- Local Authorities
- Health Boards
- Hospitals
- Social Workers
- Case Managers
- Multidisciplinary Professionals
What Happens After a Referral
Each referral is reviewed carefully to ensure we can safely and appropriately meet the individual’s needs before progressing to assessment.
Our assessments are holistic and person-centred, considering behavioural, emotional, physical, social, communication, and environmental needs and compatibility.
Placement timelines vary depending on complexity, compatibility, and transition requirements, but we aim to respond promptly and work collaboratively throughout the process all tailored to the individuals needs and situation
Referral Enquiry
Referral Enquiry
Who We Support
Supported Living for Complex and Everyday Needs
- Learning Disabilities
- Autism Spectrum Conditions
- Additional Mental Health Needs
- Dual Diagnosis
- Behaviours that Challenge
- Complex Trauma Histories
- Forensic Histories (where appropriate)
- Communication Difficulties
FAQS
Frequently Asked Questions
What level of complexity can Bold Cymru support?
We specialise in adults with complex and high-dependency needs, including dual diagnosis, behaviours that challenge, trauma histories, and individuals transitioning from long-term inpatient or unsuitable placements. We are not a generic support provider. Our service is designed specifically for individuals who require a clinically informed, specialist approach.
How quickly can you assess a referral?
Each referral is reviewed promptly and we aim to respond to all enquiries as quickly as possible. Assessment timelines will vary depending on the complexity of the individual’s needs and compatibility with our current service, but we will always keep you informed throughout the process.
What is the difference between supported living and residential care?
Supported living means the individual holds their own tenancy and receives tailored support within their own home, promoting greater independence and choice. At Bold Cymru, we are passionate about giving people their own space and supporting them to live as independently as possible within the community, rather than placing them in a traditional residential setting.
How do you manage behaviours that challenge?
Our approach is rooted in Positive Behaviour Support (PBS), trauma-informed care, and Positive Behavioural Management (PBM), a BILD-accredited framework co-developed by members of our leadership team. Rather than reacting to behaviours, we focus on understanding the function behind them and building environments where individuals feel safe, understood, and empowered. Our goal is always to reduce restrictive practices, not rely on them.